Support
How to reach us, request a demo, and report issues.
We are a small team and we answer directly.
Request a free demo
For client work — a custom AI system or a website — use the free demo request flow. It is a short guided form; a human reviews every request. Sign in with a free FluxonLab account to submit it and keep the request history protected. The tailored standard demo stays €0, with no payment or purchase obligation.
General contact
For anything else — partnerships, product questions, or things the docs do not answer — reach us through the contact page, or email [email protected].
Coming-soon products
Coming-soon products have no waitlist wall. If one of them would solve a concrete problem for you today, tell us about your use case — that context genuinely shapes what we open first.
Report a documentation issue
If a page is wrong, outdated, or unclear, tell us. Accuracy is something we treat as a feature, not a nicety — a precise bug report (“this command’s flag is wrong”) gets fixed quickly.
Security
If you believe you have found a security issue in one of our products, please contact us privately first rather than filing it in public. We will work with you on a responsible disclosure timeline.
See Privacy and security for the baseline model behind provider keys, local-first data, approval gates and logs.
Response times
We are based in Vienna and answer during European business hours. Demo requests are reviewed by a person, so allow a short wait — we would rather review well than rush it.